Introduction to Power Virtual Agents

Designing chatbots to boost customer relations is always thought to have come with a good amount of coding behind it. However, with the introduction of Power Virtual Agents in the space of conversational AI, you can easily create your own powerful chatbots without the need for developers or data scientists, by using a guided, no-code graphical interface.

By the end of this session you will be able to:

1. Familiarize yourself with the no-code chatbot experience
2. Create topics with questions, conditions, messages and links
3. Discover how to implement entities in your bots
4. Connect a knowledge base with your chatbot
5. Test and deploy your bot across different channels